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Change of the departure date, complaints, return of flight ticket

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Airport counter check-in

Airport counter check-in

Airport counter check-in is the process in which the passenger, upon arrival at the airport, hands over any baggage that they don’t want or

Flight cancellation refund: what does it cover?

Flight cancellation refund: what does it cover?

If your flight has been canceled by the airline, you are entitled to a refund for a trip that did not take place. However, you should rememb

Important information regarding your travel (COVID-19)

Important information regarding your travel (COVID-19)

Dear Customers, Because of the many questions we receive, we would like to inform you that our consultants handle the requests on a regul

Online check-in: What is it?

Online check-in: What is it?

Online check-in is check-in made via the Internet. An alternative option is a check-in at the airport. Attention! In the case of purchasi

Restrictions for travellers in connection with COVID-19 pandemic

Restrictions for travellers in connection with COVID-19 pandemic

We know that the circumstances related to the coronavirus pandemic result in uncertainty. Regardless of whether you plan to travel soon or t

Your eSky account: what does it give and how to use it?

Your eSky account: what does it give and how to use it?

To provide our users with comfortable services, we are constantly developing your eSky account. Check how you can better manage your booking