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Change of the departure date, complaints, return of flight ticket

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How to get my child ready to fly?

How to get my child ready to fly?

Preparing a child for their first flight is a real challenge for every parent. A lot depends on the child's age. The younger your child, the

Important information regarding your travel (COVID-19)

Important information regarding your travel (COVID-19)

Dear Customers, Because of the many questions we receive, we would like to inform you that our consultants handle the requests on a regul

Jet lag - what is it and how will I know if I have it?

Jet lag - what is it and how will I know if I have it?

When traveling across time zones, you might experience severe fatigue, irritation, headache, and trouble concentrating. We frequently call t

Luggage, strollers, and car seats on a plane

Luggage, strollers, and car seats on a plane

Baggage allowances for infants and children Children under the age of 2 years old who are held by an adult and travel at 10-30% of the ad

Meals served on planes

Meals served on planes

When you fly with a budget airline, meals and drinks are not included in the price. During the flight you can purchase food and beverages fr

Medicines in hand luggage on a plane

Medicines in hand luggage on a plane

Passengers often have doubts what medicines are allowed in their hand luggage taken onboard. In spite of appearances, rules are quite straig

Nutritional advice and travel hygiene

Nutritional advice and travel hygiene

​​To avoid unpleasant gastric ailments when traveling abroad, take special precautions regarding the basic rules of hygiene and nutrition:

Official languages in individual countries

Official languages in individual countries

Click here, if you want to learn more about visa and other required documents for particular countries Below you can find the table with

Online check-in: What is it?

Online check-in: What is it?

Online check-in is check-in made via the Internet. An alternative option is a check-in at the airport. Attention! In the case of purchasi

Passenger rights and responsibilities

Passenger rights and responsibilities

Passenger rights and responsibilities within the European Union’s borders are regulated by Regulation (EC) No 261/2004 of the European Parli